online reputation
It's essential to know what's being said about your brand – whether good or bad. Online reputation monitoring scans and reports the conversations that might affect your brand across websites, blogs, micoblogs and the social web. Knowledge is power.
In the new Web 2.0 culture, the public defines the brand. Monitoring public perception is essential to respond to attacks, identify advocates and other opportunities.
- Websites & social media monitoring
- Periodic summary reports
- more
